Returns

Return Cost

Stilluxe, LLC provides FREE GROUND RETURN SHIPPING on any qualifying order purchased on this website. Orders from Stilluxe are eligible for return or exchange, for store credit only, within 30 days of the order date. We do not offer refunds back to your original form of payment. All returns and exchanges must be clean, unworn and have no signs of wear or damage. Contact customer service to start a return. Please allow up to 15 business days for your return to be processed. Business days are Monday-Friday except for federal holidays. Return processing begins after your package is delivered to us.

We want you to be Happy

If by some chance, something breaks or isn’t right, contact customer service at stilluxecustomerservice@gmail.com. We want to make it right!

Final Sale Items

• Custom pieces: all pieces that have been custom made are not eligible for a return or exchange.

• Sale or Clearance items:  these pieces are final sale and not eligible for return or exchange.

• Sets can only be exchanged as a set. No individual item of a set can be returned for store credit and/or size exchange.

Orders and Cancellations

An agreement for Stilluxe, LLC ("Seller") to sell goods to you ("Purchaser") is made when we accept your order. The description of goods, price and applicable tax are agreed on between Purchaser and Seller when order is placed. Seller's charge for transport, packaging, freight and/or insurance will be included in the final invoice upon shipment and is to be borne by Purchaser.

Placement of an order is a binding agreement. Once placed, all orders are considered final and may not be changed or cancelled. Seller reserves the right to cancel any order due to unauthorized, altered, or ineligible use of offer or payment and to modify or cancel this promotion due to system error or unforeseen problems.